At LearnSocialStudies.com, all our products are digital goods, including memberships and online courses. Due to the nature of digital content, all sales are final and non-refundable, except in the specific case detailed below.
Membership Refund Eligibility
We offer refunds for membership purchases only, under the following strict conditions:
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- The refund request must be submitted within 24 hours of the payment confirmation.
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- The user must not have enrolled in or accessed any course included within the membership plan.
If both conditions are met, you may be eligible for a partial refund. All approved refunds are processed within 48 hours of receiving your request.
Private Tutoring Sessions
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- Tutoring Sessions are non-refundable, whether purchased individually or included in a membership plan.
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- If included as part of a membership, the sessions must be used during the active period of the membership (e.g., 30 days).
Once the membership expires or is canceled, any unused sessions are forfeited — they cannot be used later, rescheduled, refunded, or carried over to a future billing cycle.
Sessions do not accumulate across renewals. Each billing period includes a new session allowance, and unused sessions from previous periods are not retained.
- If included as part of a membership, the sessions must be used during the active period of the membership (e.g., 30 days).
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- If purchased separately (outside of a membership), an active membership is required at the time of use.
These independently purchased sessions expire 60 days after the purchase date. No refunds or extensions are granted for expired sessions.
- If purchased separately (outside of a membership), an active membership is required at the time of use.
Refund Amount and Deductions
Approved refunds will be made for the amount paid, minus a 25% processing and handling fee. This fee accounts for transaction costs, payment gateway fees, and applicable taxes. In some cases, the deduction may be lower depending on transaction specifics.
Delay in Refunds
If you have been approved for a refund but have not yet received the funds:
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- Please check your bank or credit card account again.
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- Contact your credit card issuer or bank, as it may take up to 30 business days for the refund to reflect in your account due to banking processing times.
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- If the issue persists, feel free to reach out to us for support.
Contact
If you have any questions about this refund policy or need assistance, you may:
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- Use our Contact Page
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- Email us directly at: [email protected]
Thank you for understanding our digital content policies.
